Privacy Policy

Updated and Effective as of February 24, 2026

Table of Contents

1. Introduction and Scope
2. Personal Information We Collect
3. How We Use Your Information
4. How We Share Your Information
5. Cookies and Tracking Technologies
6. Targeted Advertising and Your Choices
7. Your Privacy Rights and Choices
8. Data Security
9. Data Retention
10. Third-Party Content and Links
11. Children's Privacy
12. Changes to This Privacy Policy
13. How to Contact Us
14. Jurisdiction-Specific Rights

1. Introduction and Scope

This Privacy Policy applies to information The Outdoor Kitchen Store (“we,” “us,” or “our”) collects about you, both online and offline, through our website, applications, mobile features, and any other features or services we offer that post or reference this policy (each, a “Service” and collectively, the “Services”). We may combine all of the data we collect through our Services.

By accessing and using our Services, you agree that your access and use are governed by this Privacy Policy and our Terms of Use. If you do not agree with the practices described in this Privacy Policy, please do not use our Services.

This Privacy Policy describes:

• The types of personal information we collect and how we collect it
• How we use your personal information
• How we share your personal information with third parties
• The choices you have regarding your personal information
• How we protect your personal information
• Your rights under applicable state and federal privacy laws

2. Personal Information We Collect

The data we collect about you may be provided by you directly, by a third party, or collected automatically through cookies and other technologies. Some of the data we collect is “personal data” (sometimes also referred to as “personal information”), which we consider to be data that is linked to a specific, identifiable individual, such as your full name and email address.

We will treat other information, such as IP addresses and cookie identifiers, as personal data where required by applicable law. We will treat certain personal information as “sensitive data” as required by applicable law.

We may de-identify or pseudonymize your personal data so as to make it non-personal, either by combining it with data about other individuals or by removing characteristics that make the data personally identifiable. We will treat de-identified or pseudonymized data as non-personal to the fullest extent allowed by applicable law. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law.

If we combine non-personal data with personal data, we will treat the combined information as personal data under this Privacy Policy. We may share non-personal data with third parties for any purpose in our discretion and as permitted by law, including for advertising, research, and marketing purposes.

Data Collection Summary

The following table sets out by category the personal data collected, the purposes for which the information is collected, and the categories of third parties to whom the information may be disclosed.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

Provide You Services

• Process transactions and fulfill your orders
• Provide Services to you and allow you to participate in the features our Services offer
• Send service and account-related communications
• Respond to your inquiries and provide customer support
• Recognize you across our Services and devices
• Send you information that you requested or agreed to receive, such as newsletters
• Send you cart abandonment and browse abandonment communications

Advertising and Personalization

• Customize and optimize content for you, such as product recommendations, promotions, and advertisements we display through our Services and elsewhere online
• Send you offers, promotions, and information from us or third parties

Administrative

• Verify your identity
• Manage your account

Internal Business Purposes

• Operate and improve our Services and marketing efforts
• Detect and troubleshoot problems
• Understand how you use our Services, including tracking traffic, usage, trends, and navigation patterns
• Analyze the effectiveness of our marketing efforts
• Conduct sales auditing

Security

• Detect and protect against misuse of our systems, fraud or other crime, or illegal activities that violate our policies

Legal

• Comply with the law
• Resolve disputes and enforce our agreements and policies
• Comply with our contractual obligations
• Cooperate in governmental or other legal inquiries
• Fulfill regulatory reporting obligations
• Protect our or others’ rights or assets

Business Transitions

• In connection with a merger, acquisition, consolidation, bankruptcy, or other corporate transition, including during due diligence

4. How We Share Your Information

We may share the information we have collected about you (including personal information) in the following circumstances or as otherwise described in this Privacy Policy:

Service Providers

We may share information with third-party service providers or allow those third parties to collect information about you to enable them to perform services on our behalf, such as website hosting, conducting website usage analytics, sending email or other communications, fulfilling orders, providing marketing assistance and data analysis, processing payments, and other services.

Affiliates

We may share information among our affiliated corporate entities for their business purposes.

Third-Party Business Partners

We may share your personal information with third-party business partners, including unaffiliated third parties such as joint marketing partners, for their own business and marketing uses. We do not share personal information with unaffiliated third parties for their own marketing purposes without giving you the opportunity to consent (opt-in or, where permitted by law, opt-out).

Advertising and Analytics Partners

We may share information with advertising and analytics partners such as analytics companies, third-party advertisers, and marketing agencies to help us understand how our Services are used and to deliver relevant advertising.

Legal and Safety

We may disclose your information to law enforcement, government agencies, or other third parties where required by law, in response to a court order or subpoena, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.

Business Transitions

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may share your personal information when you expressly consent or otherwise direct us to do so. For example, if you consent to post a testimonial along with your name, or if you choose to link your account with a social networking service or third-party application through which information is shared.

Information You Disclose Publicly

We may provide you with areas to post content, including reviews, photos, and other user-generated content. Anything you choose to disclose in such areas is public and may be viewed, collected, and used by members of the public. The protections of this Privacy Policy will not apply to information you choose to make public. Please think carefully before you post and use caution before disclosing any personal information.

5. Cookies and Tracking Technologies

We, our service providers, business partners, and other third parties may automatically collect and store certain information about your device when you visit or interact with our Services. This information may be collected through the use of the following technologies:

Cookies and Local Storage

Cookies and local storage are text files placed within a browser on a device when it is used to visit our Services. We may use cookies and similar technologies to help keep your use of our Services more secure, to study traffic patterns, to measure the performance of advertisements, and to personalize your experience. Most browsers provide you with the ability to disable, decline, or clear cookies and local storage. Please check your browser’s settings for further information.

Pixel Tags

Small graphic images or other web programming code (also known as web beacons or clear GIFs) may be included in our web pages and email messages. These technologies may be used for a number of purposes, including to count visitors to our Services, to monitor how users navigate our Services, to count how many email messages were opened, or to count how many particular products were viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily used while you browse or interact with our Services and is deactivated or deleted when you disconnect.

Mobile Device Data Collection

We may use embedded scripts and similar tools to collect information from mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, mobile network information, and website usage behavior.

6. Targeted Advertising and Your Choices

We may engage in online advertising practices and work with advertising and analytics partners that may collect information about your online activity to deliver targeted advertising to you. This activity may be considered a “sale” or “sharing” of personal information under certain state privacy laws.

You have the following options to manage targeted advertising:

• Cookie Management: You may manage your cookie preferences through our cookie management tool, accessible via the link in the footer of our website.
• Browser Settings: Most web browsers allow you to disable or clear cookies through your browser settings.
• Industry Opt-Out Tools: You may opt out of interest-based advertising from participating companies by visiting www.aboutads.info/choices or www.networkadvertising.org/choices.
• Do Not Track: At this time, there is no uniform technology standard for recognizing and implementing Do Not Track signals. As such, we do not currently respond to Do Not Track browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

7. Your Privacy Rights and Choices

You have the following choices regarding the communications you receive from us:

Email

You may unsubscribe from marketing emails we send you through the opt-out mechanism included in each such email. Please note that we reserve the right to send you certain communications relating to your use of our Services, notices of changes to this Privacy Policy or other terms, or similar administrative and transactional messages, and these transactional account messages may be unaffected if you choose to opt out from marketing emails.

Text Messages

If you sign up to receive SMS, MMS, or RCS messages from one or more of our Services, you may unsubscribe by replying STOP to the short code or phone number from which the messages are sent.

Direct Mail

If you would like to stop receiving direct mail communications from The Outdoor Kitchen Store, please email us at sales@outdoorkitchenstore.com.

Personalized Advertising

You may manage your advertising preferences through the methods described in Section 6 of this Privacy Policy.

8. Data Security

The Outdoor Kitchen Store takes commercially reasonable steps designed to secure your personal data. We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no data transmission over the Internet, wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. The Outdoor Kitchen Store cannot ensure or warrant the security of any information we collect. You use our Services and provide us with your information at your own risk.

9. Data Retention

We store the personal information we receive as described in this Privacy Policy for as long as you use our Services, until you request its deletion, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, prevent fraud, and comply with applicable laws.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. Third-Party Content and Links

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by The Outdoor Kitchen Store. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Product packaging, owners’ manuals, installation instructions, and operating instructions may include more information than what is shown on our website. The content on our website is intended to be used for reference purposes only.

11. Children’s Privacy

Our Services are intended for a general audience and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us using the information provided in Section 13.

12. Changes to This Privacy Policy

The Outdoor Kitchen Store reserves the right to modify or update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of such changes.

If we make material changes to this Privacy Policy that affect how we handle personal information we have previously collected from you, we will make reasonable efforts to notify you, such as by email or through a prominent notice on our website.

13. How to Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us:

• Phone: 813-875-EGGS (3447)
• Email: sales@outdoorkitchenstore.com
• Mailing Address: The Outdoor Kitchen Store, Attn: Privacy

The information you provide is used to respond directly to your questions or comments. We may also file your comments and share them with our team to improve our services in the future.

14. Jurisdiction-Specific Rights

14.1 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), provides you with specific rights regarding your personal information. This section describes your CCPA/CPRA rights and explains how to exercise those rights.

Your Rights

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting or selling it, the categories of third parties with whom we share it, and the specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. You may exercise this right through our cookie management tool or by contacting us directly.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

How to Exercise Your Rights

To exercise any of these rights, please submit your request by:

• Calling us at 813-875-EGGS (3447)
• Emailing us at sales@outdoorkitchenstore.com

As part of the verification process, we may follow up and require you to confirm your identity before we can process your request. We will respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will inform you of the reason and extension period in writing.

Sale and Sharing of Personal Information

The Outdoor Kitchen Store may engage in online advertising practices that could be considered a “sale” or “sharing” of personal information as defined by the CCPA/CPRA. To opt out of such practices, please use the cookie management tool accessible from the footer of our website.

14.2 Colorado, Connecticut, Delaware, Iowa, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia

If you are a resident of any of these states, you may have specific rights under your state’s privacy law, including:

• Right to Access: You may request confirmation of whether we are processing your personal data and access to such data.
• Right to Correct: You may request correction of inaccuracies in your personal data.
• Right to Delete: You may request deletion of your personal data.
• Right to Data Portability: You may request a copy of your personal data in a portable and readily usable format.
• Right to Opt Out: You may opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please contact us using the information provided in Section 13. We may require you to verify your identity before processing your request. If we decline your request, you may have the right to appeal our decision by contacting us.

14.3 Nevada

Nevada residents may submit a request directing us not to sell certain personal information we have collected or may collect about them. To submit such a request, please contact us using the information provided in Section 13 of this Privacy Policy.

Need Help? We are Here for You.

Phone: 813-875-EGGS (3447)
Email: sales@outdoorkitchenstore.com